Privacy Policy
Last Updated: November 1, 2025
At IC Computer, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services.
1. Information We Collect
We collect information that you provide directly to us, including:
• Personal Information: Name, email address, phone number, shipping address, and billing information when you create an account or place an order.
• Payment Information: Credit/debit card details, UPI IDs, and other payment method details processed through our secure payment gateway.
• Communication Data: Any messages, reviews, or feedback you send to us through our website, email, or social media channels.
• Device Information: IP address, browser type, operating system, and browsing behaviour when you visit our website.
2. How We Use Your Information
We use the information we collect to:
• Process and fulfil your orders, including shipping and delivery notifications.
• Manage your account and provide customer support.
• Send order confirmations, invoices, and important service updates.
• Personalise your shopping experience with relevant product recommendations.
• Improve our website, products, and services based on your feedback and usage patterns.
• Comply with legal obligations and protect against fraud.
• Send promotional communications (only with your consent, and you can opt out anytime).
3. Data Security
We take the security of your personal information seriously and implement industry-standard measures:
• SSL Encryption: All data transmitted between your browser and our servers is encrypted using 256-bit SSL technology.
• Secure Payment Processing: Payment information is processed through PCI-DSS compliant payment gateways. We never store your full card details.
• Access Controls: Employee access to personal data is restricted on a need-to-know basis.
• Regular Audits: We conduct regular security assessments to identify and address vulnerabilities.
While we strive to protect your data, no method of transmission over the Internet is 100% secure.
4. Cookies & Tracking
Our website uses cookies and similar technologies to enhance your browsing experience:
• Essential Cookies: Required for the website to function properly (e.g., shopping cart, authentication).
• Analytics Cookies: Help us understand how visitors interact with our website using tools like Google Analytics.
• Preference Cookies: Remember your settings and preferences for a better experience.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.
5. Third-Party Services
We may share your information with trusted third-party service providers who assist us in:
• Payment Processing: Razorpay, Paytm, and other payment gateways.
• Shipping & Logistics: Delivery partners for order fulfilment.
• Analytics: Google Analytics for website performance monitoring.
• Communication: Email and SMS service providers for order notifications.
These third parties are contractually obligated to protect your information and use it only for the specified purposes.
6. Your Rights
You have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Correction: Update or correct inaccurate personal information.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Request your data in a machine-readable format.
To exercise any of these rights, please contact us at the details provided below.
7. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us:
• Email: privacy@iccomputer.com
• Phone: +91 98765 43210
• Address: 123, Main Road, Near Bus Stand, City - 123456, State, India
We will respond to your inquiry within 30 business days.